White with a green check mark appears on folders, not files. The file can only be opened if you are connected to the Internet.īlue with two arrows means the file is currently being updated, in the middle of syncing to your computer, or changing from being online-only to stored on your computer (or vice versa). Grey with a cloud symbol means the file is fully synced but only available online. Solid green with a checkmark means the file is synced to Dropbox and available on your computer, even if you’re not connected to the Internet.
You can easily tell the status of a file by looking at its symbol. You can find more information in Dropbox’s knowledge base article. We’ll go over both types in this article. Some solutions are simple and straightforward. If Dropbox isn’t syncing your Artisan backups, follow these steps to troubleshoot the problem.
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